Best answer: Do I need to scan my token?

Does TraceTogether token need to be scanned?

You can use the TraceTogether Token to check in to SE at premises equipped with QR code scanners. … For premises without QR code scanners, you can continue to check-in either by scanning the SE QR code using your phone, or by presenting your NRIC.

Do I need the app if I have the token?

The TraceTogether Token has the same Bluetooth contact tracing function as the TraceTogether App. You can still get a TraceTogether Token if you prefer, but you only need to use either the App or the Token. You don’t need both.

How do I activate my TraceTogether token?

Users do not need to press any buttons or switches to activate it. It has a green light that blinks every minute to indicate it is working properly. If the token is faulty or has run out of battery, a red light will blink. Users may call 6973 6511 or email support@tracetogether.gov.sg for help.

How do I scan a TraceTogether token?

By holding the TraceTogether app or token near it, the box will beep and show a green light. The SafeEntry (Business) App works in a similar way, and will also beep and display a green screen. Users of the TraceTogether app have to open the app to check in.

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What is TraceTogether only SafeEntry?

TraceTogether-only SafeEntry entails visitors using the TraceTogether App or token to check-in at business venues. Such SafeEntry check-ins require the collection of personal data of visitors for contact tracing purposes.

Is TraceTogether same as SafeEntry?

TraceTogether helps MOH identify people who were in close proximity with COVID-19 cases during the infectious period, while SafeEntry helps COVID-19 cases remember the places that they’ve been to so that MOH can spot potential clusters.

How long does the token battery last?

The Token’s battery is expected to last 4 to 6 months and is non-rechargeable. You can visit any Community Centre/Club (CC) to replace your Token when the battery is low. This is indicated by a red blinking light on your Token. If the Token is functioning properly, you should see a green blinking light.

How do I check my TraceTogether history?

How to check your SafeEntry History

  1. Go to the TraceTogether App.
  2. Go to the ‘History’ tab.
  3. View your SafeEntry history.

Can TraceTogether token be switched off?

TraceTogether is designed for contact tracing. Once contact tracing ceases, you will be prompted to disable the functionality of the TraceTogether App or return/dispose of the Token. … For the App, you can also disable its functionality any time by turning the App’s Bluetooth permissions off or deleting the App.

How do I use token in Singapore?

Only Tokens collected or replaced more than 60 days ago can be replaced using the vending machine. Bring along your personal ID (with barcode) and old Token for the replacement. Residents who are collecting a Token for the first time can do so at any Community Centre/Club.

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Does TraceTogether drain battery?

The app uses about 1MB of data in a day, which is equivalent to the data used by watching 1 second of a high definition movie, and consumes only marginally more battery than phones that already have Bluetooth enabled.

What to do if TraceTogether token no battery?

If your Token is faulty, or out of battery, replacement is free. Remember to bring along your old Token and ID when you are getting your new one. If you have lost your Token, the first replacement is free but subsequent replacements are chargeable at $9 per Token.

Can I still use SafeEntry?

Yes you may. SEGW is offered as an alternative means of SafeEntry check-in and check-out. Visitors are encouraged to use SEGW, but you may continue to use the existing modes of SafeEntry, which includes: Scanning SafeEntry QR code TT App.