How do I know my token is working?

When the Token is functioning properly, the green light should be blinking once every minute. If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low.

How do I know if my TraceTogether token is working?

The TraceTogether Token is always on. To ensure that the Token is working, check if there is a blinking green light (it should blink once every minute).

What happens if my TraceTogether token is blinking red?

If you see a blinking red light, this indicates the battery is low. If there is no light, your Token needs to be replaced too. A blinking green light* indicates that your Token is working. Ensure your TraceTogether Token is working, and stay protected from COVID-19.

How do I know if my TraceTogether token has battery?

Remember to check the light indicator on your #TraceTogether Token to ensure that it is working. The Token battery can last 4 to 6 months. If you see a blinking red light or there is no light on your Token, please get your Token replaced at any CC.

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How do I know if my token is mine?

For effective contact tracing, you should periodically check that your Token is working by looking out for a green light that blinks about once every minute. If the Token is blinking red, or if there is no light at all, you should visit any Token vending machine at selected malls or CC for a free replacement.

Why is my prepaid meter rejecting token?

WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index. The customer is required to visit any of our nearest customer care units or contact us through our contact channels(helplines, social media & live chat) for immediate assistance.

Can I use TraceTogether app instead of token?

The TraceTogether Token has the same Bluetooth contact tracing function as the TraceTogether App. You can still get a TraceTogether Token if you prefer, but you only need to use either the App or the Token. … If you’re using the App, remember to keep your app in the background and keep Bluetooth turned on.

Why does my token keep blinking?

What do I do, if my Token is faulty? When the Token is functioning properly, the green light will be blinking once every minute. If you see a red, blinking light, this means the Token is faulty. Please call the hotline at 6973 6511 or email support@tracetogether.gov.sg for assistance.

Is it compulsory to collect TraceTogether token?

The mandatory use of TraceTogether comes as more than 90 per cent of the population have either downloaded the app or collected the token, said the Smart Nation and Digital Government Office (SNDGO) and the Ministry of Health (MOH) in a joint statement on Thursday (April 22).

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How do I activate my TraceTogether token?

Users do not need to press any buttons or switches to activate it. It has a green light that blinks every minute to indicate it is working properly. If the token is faulty or has run out of battery, a red light will blink. Users may call 6973 6511 or email support@tracetogether.gov.sg for help.

How do I activate safe entry tokens?

Start scanning by positioning the viewfinder above the QR code on TraceTogether Tokens or barcode on photo IDs. Select “Allow” when prompted by your browser to give SafeEntry permission to use the camera for SafeEntry scanner. (e.g. Front Entrance).

What battery does TraceTogether token use?

Lidea CR2477 Button Battery TraceTogether Token Replacement.

How do you fix error 30 on a prepaid meter?

The token has probably been entered already. Error 30 – Technical error on your meter – please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter …

Can TraceTogether token fit in Airpod case?

Yes, TraceTogether tokens can fit into a first-generation AirPods case.