Can I still use DBS physical token?
Physical Tokens will no longer be issued from 1 February 2021. Please set up your Digital Token today to continue banking and investing online seamlessly.
How do I activate my DBS physical token?
Click on the steps to view screens
- Launch your digibank App and select Digital Token.
- Tap on Set Up Now.
- Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
- Tap on Set Up Now.
- Select Physical Token and a 6 digit SMS OTP will be sent to your registered mobile number.
How do I use a DBS ideal physical token?
Install DBS IDEAL Mobile App on your new device and login with your credentials. You will be prompted to initiate a transfer of digital token from your old device to the new device. Simply follow the instructions on the screen.
How do I use token in Singapore?
Only Tokens collected or replaced more than 60 days ago can be replaced using the vending machine. Bring along your personal ID (with barcode) and old Token for the replacement. Residents who are collecting a Token for the first time can do so at any Community Centre/Club.
Can I change token battery myself?
If your Token is faulty, or out of battery, replacement is free. Remember to bring along your old Token and ID when you are getting your new one. If you have lost your Token, the first replacement is free but subsequent replacements are chargeable at $9 per Token.
What do I do with old DBS tokens?
Where to dispose physical tokens. Users will need to set up a digital token to log in to digibank online and mobile services to authenticate bank transactions. Those who may want to dispose of the physical token can do so at e-waste collection points across Singapore.
Why is my DBS token not working?
Please ensure that your digibank app is up to date. Restart your phone and ensure your Android or iOS is running on the latest version. You will then be prompted to set up your Digital Token when you first log in.
How do I register IB secure device POSB?
You can register for iBanking via the following channels:
- Online at www.dbs.com.sg/bankonline.
- digibank mobile app by selecting on “Get Started”
- DBS/POSB Branches.
- Contact Centre at 1800 111 1111.
How do I use Digibank?
Launch the digibank Mobile app and tap on More. Under Apply, tap on New to digibank. Select your Identity Type, key in your Identity Number and input your Date of birth, click on Next. Complete your Authentication Process by keying in your Card & PIN or using your Singpass.
What are physical tokens?
Physical types. Tokens can contain chips with functions varying from very simple to very complex, including multiple authentication methods. The simplest security tokens do not need any connection to a computer. The tokens have a physical display; the authenticating user simply enters the displayed number to log in.
How to Register
- Step 1: Launch digibank and log in.
- Step 2: Tap on <Pay & Transfer>
- Step 3: Tap on <PayNow>
- Step 4: Tap on <Your Profile>
- Step 5: Tap on <Register Your Mobile No.>
- Step 6: Enter your preferred nickname and account that will link with your PayNow.
- Step 7: Review information and tap on <Register Now>