Why does my token not have a green light?

What if my TraceTogether token is not blinking?

You need to replace your Token if it is lost, faulty, damaged, or when the battery runs out. When the Token is functioning properly, the green light should be blinking once every minute. If you see a blinking red light, or when there is no light, this means the Token is not working.

How do I know if my TT token is working?

When the Token is functioning properly, the green light will be blinking once every minute. If you see a red, blinking light, this means the Token is faulty.

How do I know if my token has no battery?

The Token’s battery is expected to last 4 to 6 months and is non-rechargeable. You can visit any Community Centre/Club (CC) to replace your Token when the battery is low. This is indicated by a red blinking light on your Token. If the Token is functioning properly, you should see a green blinking light.

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How do I know if my token is mine?

For effective contact tracing, you should periodically check that your Token is working by looking out for a green light that blinks about once every minute. If the Token is blinking red, or if there is no light at all, you should visit any Token vending machine at selected malls or CC for a free replacement.

Why is my TraceTogether token flashing red?

If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low.

Why does TraceTogether turn red?

If you see a blinking red light, this indicates the battery is low. If there is no light, your Token needs to be replaced too. A blinking green light* indicates that your Token is working. Ensure your TraceTogether Token is working, and stay protected from COVID-19.

Can I use TraceTogether app instead of token?

The TraceTogether Token has the same Bluetooth contact tracing function as the TraceTogether App. You can still get a TraceTogether Token if you prefer, but you only need to use either the App or the Token. … If you’re using the App, remember to keep your app in the background and keep Bluetooth turned on.

Can I replace my TraceTogether token?

TraceTogether is Singapore Government’s community-driven COVID-19 contact tracing programme. … Singapore residents aged 7 years and above may collect a new TraceTogether token or replace faulty or out-of-battery ones (it has a battery life of 4 to 6 months) free of charge.

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Can I use both TraceTogether app and token?

There is no need to use both the TraceTogether app and token together, as they perform the same function of gathering your Bluetooth proximity data. … The Bluetooth proximity data that is being collected will help in identifying people whom you’ve had close contact with. As such, you do not need to use both together!

Why is my token not working?

If you see a red blinking light, or when there is no light, this means the Token is not working. You need to replace your Token if it is lost, faulty, damaged, or when the battery is low. Please bring in your faulty/damaged Token and original ID with barcode for replacement.

How can I check my token?

How to check KPLC token balance

  1. Open a new SMS message on your phone.
  2. Type 95551 in the Send to box.
  3. In the message field, input the first part of your account number. …
  4. After a few seconds, a reply with your account details including account balance will appear.

Why is my prepaid meter rejecting token?

WHY DOES MY METER REJECT TOKENS? This may result from using the wrong meter number when vending, a faulty meter or change in tariff index. The customer is required to visit any of our nearest customer care units or contact us through our contact channels(helplines, social media & live chat) for immediate assistance.

Which CC can change token?

You can visit any Community Centre/Club (CC) to replace your Token. Please bring along your Token and original ID with barcode for the replacement.

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Can TraceTogether token fit in Airpod case?

Yes, TraceTogether tokens can fit into a first-generation AirPods case.

How do I turn on TraceTogether token?

Users do not need to press any buttons or switches to activate it. It has a green light that blinks every minute to indicate it is working properly. If the token is faulty or has run out of battery, a red light will blink. Users may call 6973 6511 or email support@tracetogether.gov.sg for help.