Frequent question: How do I cancel my KPLC token?

How do I cancel KPLC tokens?

KPLC Token: How to Silence Electricity Meter Beeping Alarm Sound

  1. How to silence the token meter beeping sound.
  2. Hexing.
  3. To stop the beeping sound on this meter you need to press 812, then hash (#), or press 812 then “Enter”.

How do I unregister from KPLC?

How to stop Kenya Power (KPLC) bill SMS notification

  1. On your mobile phone, dial *551# or dial *997# or Call 97771.
  2. Then select deregister if you’re using any of the above USSD codes.
  3. Then follow prompts.
  4. Otherwise if you call using 97771, ask for deregistration, provide meter number and mobile phone number.

Is it possible to reverse tokens?

Can you reverse KPLC Tokens? Yes you can by contacting KPLC. There is also a Prepaid Token Re-Allocation Form on their website you’ll need to fill in.

How do I return my KPLC token?

If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. Carry your national identity card, the correct meter number, and all the transaction details along with you. You will be required to fill a relocation form.

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How do I stop my token meter from beeping?

It is the most common used prepaid meter in most homes across the country. To stop the beeping, just press the delete or rather backspace button on the meter for 3 seconds.

How do you silence Inhemeter?

How to Silence KPLC Token Meter Alarm

  1. Shenzen. 1037 then press“Enter” x 3.
  2. Itron. Long press Enter.
  3. Intech. 812#
  4. Hexing. 812 then Enter or #
  5. Nirav. 1037 then press“Enter” x 3.
  6. Conlog Intech. Long press #
  7. Actaris. Long press Enter.
  8. Inhemeter. 016 then Enter.

How do I transfer my KPLC account?

1: Apply Online (https://selfservice.kplc.co.ke) and Pay Online (via RTGS to KPLC Bank Account No. 0104074121608 or Mobile Money Transfer Pay bill number 888899, Account No: application reference No.) and sign the Supply Contract (see forms below).

How do I contact Kenya Power?

Engage with us

  1. National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
  2. USSD & Telephone Number. Dial *977# or +254 203201000.
  3. Email Us. customercare@kplc.co.ke.

What is the KPLC USSD code?

KPLC bill via USSD code

You can also check your postpaid bill and access a wide variety of KPLC services fast and easy by dialling the USSD code *977#.

Are KPLC tokens transferable?

yes,if you have a token number you haven’t used. I have called and the told their system is down. the tokens they sell at Uchumi are not for particular meter unless I’m mistaken. Can electricity tokens be shared?

How do I unlock my KPLC meter?

1 Enter KPLC prepaid business number 888880 or 88888. 2 Enter your 11 digit meter number. 3 Enter amount between 250 and 35,000. 4 Enter your M-Pesa pin.

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How do I check if my KPLC token is delayed?

To access SMS services from KPLC, dial *977# and go through the items provided to identify the most useful in taking care of your token delay issue. For instance, if you fed the token number into you meter but experienced a delay in token recharge, you can use this service to ascertain your token balance.

How much is token meter in Kenya?

Domestic consumers who purchase less than 10 tokens: Each unit is charged Ksh. 12.00. Domestic consumers who purchase over 10 units: If you buy more than 10 tokens at a go, then you will be charged Ksh. 15.80 for each.

Why is my token saying reject?

You haven’t activated your meter account

So, to activate your meter, simply request for an activation code from your distribution company. Once you get this code, load it in the format given to you before loading your token. And that’s the end of ever getting a reject error.

How can I change my KPLC postpaid to prepaid?

How to switch from post-pay to prepaid KPLC meters

  1. Visit KPLC offices: Go to any Huduma Centre or Kenya Power branch near you.
  2. Fill in the necessary documents: You might be required to fill in specified forms to initiate the connection.